Privacy Policy

1. Who We Are

This Privacy Policy applies to Kanakanjali Jewellers, having its retail showroom located at:
A/51 BARASAT ROAD, AMRABOTI, SODEPUR, North Twenty Four Parganas, WEST BENGAL, 700110.
For any inquiries, customer support, or privacy questions, reach us directly by phone or WhatsApp at +91 70034 59388.

2. Information We Collect

We collect only necessary information to facilitate your jewellery purchase, custom orders, and invoicing:

• Contact Details: Your name, phone number, email address, and home address for billing and delivery receipts.
• Government Identification: Permanent Account Number (PAN) or Aadhaar details strictly where required under Indian taxation laws (PMLA) for high-value transactions.
• Custom Order Specifications: Ring sizing, bangle measurements, design preferences, and engraving inscriptions.

3. How Your Information Is Used

Your information is used strictly for legitimate retail operations:

• Generating official GST tax invoices and BIS Hallmarking guarantee certificates.
• Updating you on the progress of custom jewellery making, sizing, or repair orders.
• Responding to your phone and WhatsApp enquiries regarding current gold rates and designs.
• Notifying you of seasonal festival offers and discount campaigns (only with your consent).

4. Data Security and Confidentiality

We never sell, rent, or trade your personal information to third-party marketing companies. Customer records and billing copies are stored securely in compliance with the Information Technology Act of India and relevant privacy regulations.

5. Your Rights as a Customer

You have the full right to verify the contact details we have on record, update your phone number, or request removal from our festive messaging list at any time by calling us at 70034 59388 or speaking to our manager at our Sodepur showroom.

6. Contact Our Sodepur Store

If you have any questions regarding this Privacy Policy, please contact: